Our Processes

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Effective communication plays a pivotal role in our business growth strategy. We are dedicated to nurturing relationships between our Partners and Customers across Europe, North America, and other regions worldwide. Our communication protocol is not only robust and crystal clear but also prioritizes transparency, ensuring that all parties are well-informed and engaged.

Here's how our refined communication process operates:

  • 1. Facilitated Communication: We proactively facilitate communication between Partners and Customers to help them coordinate and agree upon suitable meeting dates. By removing scheduling obstacles, we ensure seamless interactions that drive productive outcomes.
  • 2. Clear Meeting Expectations: Ponsai sets clear expectations for all parties involved in meetings. This includes outlining agendas, expected outcomes, and action items. After each meeting, comprehensive minutes are shared with participants, ensuring alignment and accountability moving forward.
  • 3. Proactive Issue Resolution: We are vigilant in identifying and addressing customer concerns. Ponsai serves as a conduit between Customers and Partners, swiftly providing resolutions on behalf of the Partner. This proactive approach enhances customer satisfaction and strengthens Partner relationships.
  • 4. Regular Engagement for Collaboration and Innovation: Scheduled meetings with Partners and Customers serve as opportunities for problem-solving, idea generation, and strategic planning. By fostering regular interaction, we cultivate a collaborative environment that promotes innovation and mutual growth.

By refining our communication process to emphasize clarity, transparency, and proactive engagement, we are poised to strengthen relationships and drive sustainable business growth across diverse markets.

Suspecting

Phase – 1

  • Ponsai shares the list of customers to its Partner
  • Partners reviews and give feedback with GO and No-GO
  • Ponsai prepares for prospecting for the GO customers
Surprise Birthday Parties

Phase – 2

  • After every successful discussion with Customer, Ponsai shares the details about Partner to Customer by coping the Partner
  • Ponsai shares important information such as customer specific case studies, pricing etc after taking the approval from Partner
  • Ponsai facilitate the business meeting by taking the suitable slots both from Customer and Partner
Surprise Birthday Parties

Phase - 3

  • Customer directly discuss with Partner about their needs and expectations
  • Partner get to know the potential business directly from customer in the meeting
Surprise Birthday Parties

Phase - 4

  • Partner gets the NDA, Scope of Work (RFQ) directly from Customer
  • Partner submits the Quotation directly to Customer
Surprise Birthday Parties

Phase - 5

  • Ponsai discuss with customer and collects the bothering factors if any and shares the details with Partner
  • Ponsai and Partner gets back to customer with a strategy to handle to bothering factors
Surprise Birthday Parties

Phase - 6

  • Ponsai & Partner work hand-in-hand to growth the business with customer.